Mo. - Fr.   9:30 to 18:30 Uhr
Saturday 10:00 to 14:00 Uhr
Phone:    +49 621 978 55 55
info@itsma.de     -     imprint

Notebook-repairs HP Hewlett Packard Pavilion Z-Serie

Do you have problems with your Notebook?

Our repair shop is specialized onto the repair of defective Notebooks. The repair of the mainboard or power supply unit, the replace of the defective display or the memory, counts to our repertoire among other things. We are authorized service partner for all usual manufacturers as IBM/Lenovo, Acer, Dell, Apple and many more. Your advantage lies in our short operating time of usually 2-3 working days, since we repair in more than 80 % of the cases inhouse and lead many spare parts storing.

We guarantee fair prices to you in the case of a Notebook-repair

A cost-effective fault diagnosis can facilitate the decision, whether a repair is reasonable or not. Alternatively we offer you the purchase of your defective notebook, according to condition and type, for an amount up to 300, - €. Choose "device sell" for that in our contact form.

Dispatch and packaging information

In the case of hardware-problems please send us the notebook always with the power supply unit. It could be that the power supply unit causes the defect.
In the case of software-problems it is important to add all installation- resp. recovery-discs which contain the operating system and possible available driver-discs. If only a single program should not function, we ask you to add the installation-disc of this program as well as possible available external hardware which the program accesses, e.g. an external soundcard.
Please pay attention to a secure packaging at shipping. The device should have a distance of 5cm to the packaging
Please print the online form and send it to us backfilled & signed with the device or by E-Mail / fax too.
If your device was already once over here in repair, please note this down on the form by means of a short error description.
After we have taken the device towards, you will immediately receive an E-Mail with the order number from us

PDF form repair order

For sending in a notebook or another device please use our repair orders form.

Download PDF Form

Notebook repair, sale and care form

With the following online-form we offer you the possibility to get with us into contact in fast & simple way. With pleasure we recall you onto your wish.

In the case of notebook-repairs the following guarantee options exist:

New, original notebook spare parts with up to 12 months of guarantee (Manufacturer-dependent)
Used, original notebook spare parts with 6 months of guarantee
Notebook-repair of the electronics with 6 months of guarantee (40,- € extra charge for further 6 months of guarantee)
Notebook-exchange-service through a replacement-unit with 6 months of guarantee (40,- € extra charge for further 6 months of guarantee)
Purchase of your old notebook as well as hardware of related species

Notebook-repair of all Notebook-manufacturers

We are authorized service partner - HP Hewlett Packard Pavilion Z-Serie: