Mo. - Fr.   9:30 to  18:30 Uhr
Saturday 10:00 to  14:00 Uhr
Phone:    +49 621 978 55 55
info@itsma.de     -     imprint
Contact Form

Server & Network-Support Acer

The first step in the configuration of an individual IT-infrastructure lies in a useful network planning. Modern Hardware is needed to manage the today’s growing bandwith-load which doesn’t limit the network-performance and contains sufficient reserves for performance-peaks. Furthermore the network should be build in a transparent and easily configurable way.

Our Network-Specialists make a needs assessment on-site to determine your personal requirement profile. If you already possess an established network, we gladly are examining your network-system on existing optimizing potentials.

In summary we are offering you the following benefits in the context of our approach of a solutions-provider:

  1. Planning of your new network resp. the optimization of your existing network
  2. Consultancy for the choice of the right hardware: Network, Server(s), UPS, Workstations, Printserver, Printers, Notebooks etc.
  3. Adjustment and configuration of your network-infrastructure
  4. Permanent System-Administration / 2nd-Level-Suport
  5. Network-Management / System-Management
  6. Observation of your network to spot performance-bottlenecks
  7. Survey of the network-secureness
  8. Lead through Instructions

Network- and Server- Emergency-Service

We also offer our service outside. We minimize your downtimes through our short reaction time and our technical Know-How. In the case of fatal problems our technicians are often the last resort.

We advise you during the selection of a suitable VPN-solution.

We install and configure VPN's to remote locations, remote-workstations and to further arbitrary places that are supposed to be tied to the company network securely.

Do you have problems with your server?

Our repair shop is specialized onto the repair of defective servers. We perform for you e.g. repairs at Motherboards, power units or graphics cards and replace defective components as random access memory, processors, hard disks or fans. Your advantage is our short operating time of 2-3 working days, since we repair in-house and lead many spare parts storing.

We guarantee fair prices to you in the case of a server-repair

A cost-effective fault diagnosis can facilitate the decision, whether a repair is reasonable or not. Alternatively we offer you the purchase of your defective server, according to condition and type, for an amount up to 300, - €. Choose "device sell" for that in our contact form.

Shipping and packaging information

  1. In the case of hardware-problems please send us the server always with the power supply unit. It could be that the power supply unit causes the defect.
  2. In the case of software-problems it is important to add all installation- resp. recovery-discs which contain the operating system and possible available driver-discs. If only a single program should not function, we ask you to add the installation-disc of this program as well as possible available external hardware which the program accesses, e.g. an external soundcard.
  3. Please pay attention to a secure packaging at shipping. The device should have a distance of 5cm to the packaging
  4. Please print the online form and send it to us backfilled & signed with the device or by E-Mail / fax too.
  5. f your device was already once over here in repair, please note this down on the form by means of a short error description.
  6. After we have taken the device towards, you will immediately receive an E-Mail with the order number from us

In case of server-repairs there are the following guarantee options:

  1. New, original server spare parts with up to 12 months of guarantee (Manufacturer-dependent)
  2. Used, original server spare parts with 6 months of guarantee
  3. Server-repair of the electronics with 6 months of guarantee (40,- € extra charge for further 6 months of guarantee
  4. Server-replacement-service through a replacement-unit with 6 months of guarantee (40,- € extra charge for further 6 months of guarantee)
  5. Purchase of your old server as well as hardware of related species

PDF-form repair order

For sending in a server or another device please use our repair orders form.

Download PDF Formular Reparaturauftrag

Server repair, sale and care form

With the following online-form we offer you the possibility to get with us into contact in a fast & simple way. With pleasure we recall you onto your wish.





Sonstiges

repair my devicesell my device

Server-repair and consultation of all server-manufacturers

We are authorized server service partner:

Acer Altos 1200 Acer Altos ARMC Acer Altos ARMC_2 Acer Altos ARMC_3P Acer Altos easyStore M2 Acer Altos G300 Acer Altos G301 Acer Altos G310 Acer Altos G310 MK2 Acer Altos G320 Acer Altos G330 Acer Altos G330 MK2 Acer Altos G510 Acer Altos G520 Acer Altos G530 Acer Altos G5350 Acer Altos G540 Acer Altos G540 M2 Acer Altos G5450 Acer Altos G700 Acer Altos G701 Acer Altos G710 Acer Altos G900 Acer Altos G901 Acer Altos R300 Acer Altos R310 Acer Altos R510 Acer Altos R510 MK2 Acer Altos R520 Acer Altos R520 M2 Acer Altos R5250 Acer Altos R700 Acer Altos R701 Acer Altos R710 Acer Altos R720 Acer Altos R720 M2 Acer Altos R910 Acer Altos R920 Acer Altos S200F Acer Altos S205F Acer Altos S300 Acer Altos S700 Acer Altos S700F Acer Altos SAS HBA Acer Altos SCSI HBA Acer Server AB2x280 F1 Acer Server AB460 F1 Acer Server AC100 Acer Server AC100S Acer Server AR160 F1 Acer Server AR180 F1 Acer Server AR320 F1 Acer Server AR360 F1 Acer Server AR380 F1 Acer Server AR385 F1 Acer Server AR585 F1 Acer Server AT110 F1 Acer Server AT110 F2 Acer Server AT115 F1 Acer Server AT150 F1 Acer Server AT310 F1 Acer Server AT350 F1 Acer Server AW1000-AW170 Acer Server AW1000-AW170d Acer Server AW1000-AW170q Acer Server AW2000h-AW170h Acer Server AW2000h-AW170hd Acer Server AW2000h-AW170hq Acer Server AW2000h-AW175h F1 Acer Server AW2000h-AW175hq F1 Acer Server AW2000ht-AW170ht F1 Acer Server AW2000ht-AW170htq F1 Acer Storage Acer Storage Hitachi AMS2100 Acer Storage Hitachi AMS2300


 

You do have problems with your Server?

  1. Your server does not start?
  2. Your server does not have any background illumination?
  3. Your server does not recognize any hard disks? 
  4. Your server does not recognize any optical disk drive? 
  5. Your server switches off immediately? 
  6. Your server has problems with a drive?
  7. Your server does not have any network link?
  8. Your server does not have any modem connection?
  9. Your server has problems with the USB?
  10. The case of your server is damaged?
  11. Your server has sound problems?
  12. The display of your server is defective?
  13. The operating system of your server freezes?
  14. Your server shows blue screens?
  15. Your server shows graphics errors?
  16. Your server is too slow?

For solving of all these problems we are your appropriate contact!

Services and keywords

Spare part procurement & services at server-repairs: Mainboards, Hauptplatinen, Motherboards, reparieren, Batterien, Batteriewechsel, Netzteile, AC-Adapter, RAM-Speicher, Arbeitsspeicher, Cardbus/ExpressCard, CPUs & CPU-Kühler, Prozessoren, Displaykabel, Displays, LCD, TFT, Panel, Festplatten, Gehäuseteile, Inverter, Interne & Externe Diskettenlaufwerk, USB-Geräte, Stromversorgungsbuchse, Tastaturen / Keyboards, einzelne Tasten / Druckertasten, Universelle Ersatzteile, Bios, Biosreset, Zubehör, Service, Aufrüstung, aufrüsten, Reparaturen / Dienstleistung, Kostenvoranschlag, Geräte Ankauf & Verkauf, Beratung, Wartungsvertrag, Treiber / Drivers, Software, Einrichtung, Windows XP Home & Professional 2000 und Vista, Betriebssystem-Installation, Konfiguration, Grafikkarte, WLAN, W-LAN, Computer, Umbau, PC-Notdienst, reparieren, Computergeschäfte, PC-Hilfe & Unterstützung, Service-Center, Shop, Download, HDD, Harddisk, Repair, Lüfter, Reinigung, sauber machen, entstauben, Drucker, Druckerwerkstatt, Werkstatt, Hilfe, Angebot, Überprüfung, Modem, DSL, Internet, Entsorgung, Recycling, günstig & vieles mehr.

We offer server-repairs / care and maintenance among other in:

Mannheim, Rein Neckar, Altrip, Bad Dürkheim, Bellheim, Bensheim, Biblis, Birkenau, Weinstraße, Brühl, Bürstadt, Dannstadt, Darmstadt, Dossenheim, Eberbach, Edingen-Neckarhausen, Eppelheim, Frankenthal, Frankfurt , Fürth, Germersheim, Grünstadt, Hardheim, Haßloch, Heddesheim, Heidelberg, Heilbronn, Hemsbach Bergstraße, Heppenheim, Hirschberg, Hochstadt, Hockenheim, Homburg, Ilvesheim, Kaiserslautern, Kallstadt, Kandel, Karlsruhe, Karlstadt, Ketsch, Koblenz, Ladenburg, Lampertheim, Landau, Leimen, Limburgerhof, Lorsch, Ludwigsburg, Ludwigshafen, Mainz, Malsch, Mannheim, Maxdorf, Meckenheim, Mosbach, Mühlhausen, Mutterstadt, Neckargemünd, Neunkirchen, Neustadt, Nußloch, Oberhausen, Offenbach, Oftersheim, Otterstadt, Pforzheim, Plankstadt, Saarbrücken, Sandhausen, Schwäbisch Hall, Schifferstadt, Schönau, Schönbrunn, Schriesheim, Schwetzingen, Sinsheim, Speyer, St. Leon-Rot, Steinfeld, Strasbourg, Stuttgart, Viernheim, Wald-Michelbach, Waldsee, Walldorf, Weingarten, Weinheim, Wiesbaden, Wiesloch, Worms, Wörth, Würzburg.

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