The first step in the configuration of an individual IT-infrastructure lies in a useful network planning. Modern Hardware is needed to manage the today’s growing bandwith-load which doesn’t limit the network-performance and contains sufficient reserves for performance-peaks. Furthermore the network should be build in a transparent and easily configurable way.

Our Network-Specialists make a needs assessment on-site to determine your personal requirement profile. If you already possess an established network, we gladly are examining your network-system on existing optimizing potentials.

In summary we are offering you the following benefits in the context of our approach of a solutions-provider:

1. Planning of your new network resp. the optimization of your existing network
2. Consultancy for the choice of the right hardware: Network, Server(s), UPS, Workstations, Printserver, Printers, Notebooks etc.
3. Adjustment and configuration of your network-infrastructure
4. Permanent System-Administration / 2nd-Level-Suport
5. Network-Management / System-Management
6. Observation of your network to spot performance-bottlenecks
7. Survey of the network-secureness
8. Lead through Instructions

Network- and Server- Emergency-Service

We also offer our service outside. We minimize your downtimes through our short reaction time and our technical Know-How. In the case of fatal problems our technicians are often the last resort.

We advise you during the selection of a suitable VPN-solution.

We install and configure VPN's to remote locations, remote-workstations and to further arbitrary places that are supposed to be tied to the company network securely.

Do you have problems with your server?

Our repair shop is specialized onto the repair of defective servers. We perform for you e.g. repairs at Motherboards, power units or graphics cards and replace defective components as random access memory, processors, hard disks or fans. Your advantage is our short operating time of 2-3 working days, since we repair in-house and lead many spare parts storing.

We guarantee fair prices to you in the case of a server-repair

A cost-effective fault diagnosis can facilitate the decision, whether a repair is reasonable or not. Alternatively we offer you the purchase of your defective server, according to condition and type, for an amount up to 300, - €. Choose "device sell" for that in our contact form.

Shipping and packaging information

1. In the case of hardware-problems please send us the server always with the power supply unit. It could be that the power supply unit causes the defect.
2. In the case of software-problems it is important to add all installation- resp. recovery-discs which contain the operating system and possible available driver-discs. If only a single program should not function, we ask you to add the installation-disc of this program as well as possible available external hardware which the program accesses, e.g. an external soundcard.
3. Please pay attention to a secure packaging at shipping. The device should have a distance of 5cm to the packaging
4. Please print the online form and send it to us backfilled & signed with the device or by E-Mail / fax too.
5. f your device was already once over here in repair, please note this down on the form by means of a short error description.
6. After we have taken the device towards, you will immediately receive an E-Mail with the order number from us

In case of server-repairs there are the following guarantee options:

1. New, original server spare parts with up to 12 months of guarantee (Manufacturer-dependent)
2. Used, original server spare parts with 6 months of guarantee
3. Server-repair of the electronics with 6 months of guarantee (40,- € extra charge for further 6 months of guarantee
4. Server-replacement-service through a replacement-unit with 6 months of guarantee (40,- € extra charge for further 6 months of guarantee)
5. Purchase of your old server as well as hardware of related species

PDF-form repair order

For sending in a server or another device please use our repair orders form.

Server repair, sale and care form

With the following online-form we offer you the possibility to get with us into contact in a fast & simple way. With pleasure we recall you onto your wish.

*First name

*After name

Street and nr.

Area Code/City

*Email

Phone

*Message

*Spamschutz

I would like to :repair my devicesell my device

Server-repair and consultation of all server-manufacturers

We are authorized server service partner: